Privacy Policy

Last updated: [01-08-2026]
Advance Improvement (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled safely, lawfully, and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our consultancy services.
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1. Who We Are
Advance Improvement
Lean Improvement Consultancy
Email: info@advanceimprovement.co.uk
Website: www.advanceimprovement.co.uk
We are the Data Controller for the personal information you provide to us.
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2. What Information We Collect
We may collect and process the following types of personal data:
Information you provide directly
• Name
• Email address
• Phone number
• Organisation details
• Enquiry or message content
• Training or consultancy booking information
Information collected automatically
• IP address
• Browser type and version
• Pages visited
• Time spent on the site
• Cookies and analytics data (e.g., Google Analytics)
We do not collect special category data unless explicitly required for a contract and agreed in writing.
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3. How We Use Your Information
We use your personal data to:
• Respond to enquiries and provide consultancy services
• Manage bookings, training sessions, and client communication
• Improve our website and user experience
• Maintain business records and comply with legal obligations
• Send updates or newsletters (only with your explicit consent)
We do not sell your data or share it with third parties for marketing.
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4. Legal Basis for Processing
We process your data under the following lawful bases:
• Contract – to deliver consultancy or training services
• Consent – when you opt in to receive communications
• Legitimate interests – to operate and improve our business
• Legal obligation – where required by law or regulation
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5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to keep your data secure, including:
• Encrypted devices and secure cloud storage
• Access controls and password protection
• Regular security reviews
We retain personal data only for as long as necessary for the purposes described in this policy.
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6. Sharing Your Information
We may share your data with:
• Trusted service providers (e.g., email hosting, analytics tools)
• Professional partners working with us on contracted projects
• Legal or regulatory bodies when required
All third parties must comply with UK GDPR and handle your data securely.
We do not share your data for advertising or commercial resale.
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7. Cookies and Analytics
Our website may use cookies to:
• Improve site performance
• Understand how visitors use the site
• Provide a smoother browsing experience
You can control or disable cookies through your browser settings.
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8. Your Rights Under UK GDPR
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability
To exercise any of these rights, contact us at: [add email]
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9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Advance Improvement
Email: info@advanceimprovement.co.uk
Website: www.advanceimprovement.co.uk